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Position: Implementation Specialist - Hong Kong office
Department: Sales Support
Location: Hong Kong
Job Type: Permanent
Job Status: Full Time
Job Description:
Planning and managing the implementation of our solutions is a critical element in AchieveGlobal's approach to delivering results. Poorly implemented, not even the best-designed training programs can be expected to deliver sustained changes in behavior.
The Implementation Specialist is involved at critical stages throughout the sales cycle, including: understanding client needs, developing project plans, engagement scheduling, managing logistics, resources allocation and generating status reports. The role requires both attention to detail and a strong customer-orientation.
Based out of our Hong Kong office, this role will entail working closely with sales staff in Hong Kong as well as our other regional offices in China, Taiwan and Singapore; to ensure that our clients' needs are satisfactorily met in support of our revenue and profit targets.
We require applicants with:
  • Excellent command of English, Mandarin and Cantonese with superior business communication skills, both verbal and written
  • Ability to establish credibility with clients through understanding their business and implementation needs
  • Capable of making appropriate financial and operational decisions relating to project implementation
  • Ability to interface effectively with a variety of different departments and all levels of staff and management
  • Proficiency in advanced level usage of the Microsoft Office suite
  • Strong individual drive – a team player with a sense of responsibility and task ownership, and with strong attention to detail
  • Flexible and proactive in adapting to a variety of challenges and multi-tasking
  • Proven ability to work fast and accurately under pressure
  • Utmost commitment to quality and a passion for excellence
Preferred:
  • International consulting/training sales support background
  • Familiarity with project management
Please send your CV and a cover letter detailing your suitability for this role to recruit@informa.com.

 
 
 
   

 
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