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研究與報告
   
 
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Programme
   
 
System has retrieved a total of 9 record(s)
 
Topic       Category
   
 
 
 
St Jude Medical- A road map for success for Sales Performance & Retention

AchieveGlobal’s PSS System sets St Jude Medical on the path to sales excellence in Asia

 
pdf
 
595.403KB
 
29/10/2007
Success Stories
   
         
   
 
 
 
Sharper Focus on Service Success Yields Competitive for RR Donnelley
AchieveGlobal helps printing solutions provider RR Donnelley achieve service excellence
 
pdf
 
410.525KB
 
29/10/2007
Success Stories
   
         
   
 
 
 
AchieveGlobal’s Selling Skills Programs Help DENTSPLY International Grow
With its 1,000 worldwide sales professionals all applying the same structured selling skills, this leading professional dental products manufacturer is properly positioned to achieve challenging revenue goals
 
pdf
 
882.017KB
 
29/10/2007
Success Stories
   
         
   
 
 
 
Effective Sales Processes lead to Success at Swarovski
Commitment in Sales Training pays Dividends in Performance
 
pdf
 
24.264KB
 
23/04/2007
Success Stories
   
         
   
 
 
 
Case managers tear up form letters, reach for phones to build better customer relationships
When CIGNA's Integrated Care division transitioned from correspondence to telephonic investigation, every job was redefined to support new customer service standards.
 
pdf
 
1520.199KB
 
23/04/2007
Success Stories
   
         
   
 
 
 
Coca-Cola pioneers new standards for learning organization in China
In China, Coca-Cola`s business is growing by 40 percent a year. Recruitment of new managers and sales representatives thunders on, yet training methodology is much as it was 50 years ago.
 
pdf
 
1809.041KB
 
23/04/2007
Success Stories
   
         
   
 
 
 
eBay tackles Customer Support Training Challenges
With eBay's phenomenal growth in recent years, the company was struggling to train new managers to be effective leaders.
 
pdf
 
109.546KB
 
23/04/2007
Success Stories
   
         
   
 
 
 
Shanghai Telecom turns to Sales Training to maintain edge over competition
Shanghai Telecom Co. of China Telecommunication Group utilized Leadership 2000, PSS and customized customer service training to improve its competitiveness in the changing market. One operational outlet reducing customer complaints by 50%.
 
PDF
 
240.458KB
 
23/04/2007
Success Stories
   
         
   
 
 
 
Vision of Customer Loyalty helps propel British Telecom into the 21st century
British Telecom, always an industry leader, has responded to privatization and increased competition by changing from a monopolistic to a customer-focused, employee-respecting culture.
 
pdf
 
88.413KB
 
23/04/2007
Success Stories