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研究與報告

Keywords		Category
Programme

System has retrieved a total of 9 record(s)

Topic	Type	Size	Date	Category

St Jude Medical- A road map for success for Sales Performance & Retention AchieveGlobal’s PSS System sets St Jude Medical on the path to sales excellence in Asia	pdf	595.403KB	29/10/2007	Success Stories



Sharper Focus on Service Success Yields Competitive for RR Donnelley AchieveGlobal helps printing solutions provider RR Donnelley achieve service excellence	pdf	410.525KB	29/10/2007	Success Stories



AchieveGlobal’s Selling Skills Programs Help DENTSPLY International Grow With its 1,000 worldwide sales professionals all applying the same structured selling skills, this leading professional dental products manufacturer is properly positioned to achieve challenging revenue goals	pdf	882.017KB	29/10/2007	Success Stories



Effective Sales Processes lead to Success at Swarovski Commitment in Sales Training pays Dividends in Performance	pdf	24.264KB	23/04/2007	Success Stories



Case managers tear up form letters, reach for phones to build better customer relationships When CIGNA's Integrated Care division transitioned from correspondence to telephonic investigation, every job was redefined to support new customer service standards.	pdf	1520.199KB	23/04/2007	Success Stories



Coca-Cola pioneers new standards for learning organization in China In China, Coca-Cola`s business is growing by 40 percent a year. Recruitment of new managers and sales representatives thunders on, yet training methodology is much as it was 50 years ago.	pdf	1809.041KB	23/04/2007	Success Stories



eBay tackles Customer Support Training Challenges With eBay's phenomenal growth in recent years, the company was struggling to train new managers to be effective leaders.	pdf	109.546KB	23/04/2007	Success Stories



Shanghai Telecom turns to Sales Training to maintain edge over competition Shanghai Telecom Co. of China Telecommunication Group utilized Leadership 2000, PSS and customized customer service training to improve its competitiveness in the changing market. One operational outlet reducing customer complaints by 50%.	PDF	240.458KB	23/04/2007	Success Stories



Vision of Customer Loyalty helps propel British Telecom into the 21st century British Telecom, always an industry leader, has responded to privatization and increased competition by changing from a monopolistic to a customer-focused, employee-respecting culture.	pdf	88.413KB	23/04/2007	Success Stories


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